A Cup of CX
Brewing Insights with Clootrack
"A Cup of CX" is a chat show hosted by Clootrack, exploring the WHY behind CX. In each episode of "A Cup of CX," a seasoned CX leader chats with Clootrack sharing their experiences, insights, and strategies in navigating the complex landscape of customer experience management. From overcoming hurdles to implementing innovative solutions, guests delve into the heart of CX, offering valuable perspectives and actionable advice.
Episode 04 | Dinesh Dua - Chief Customer Experience Officer at Sobha Realty
July 26
A live conversation with Dinesh Dua - Chief Customer Experience Officer at Sobha Realty. We'll delve into fostering a customer-centric culture, revolutionary CX strategies, tips for CX leaders, and much more
Episode 03 | Elisabet Sanchez - Head of Omnichannel Strategy & Customer Experience at Nissan Motor Corporation
June 20
A candid chat with Elisabet Sanchez, Head of Omnichannel Strategy & Customer Experience at Nissan Motor Corporation.
Episode 02 | Faran Niaz- Director Customer Experience at HALA
May 16
A candid chat with Faran Niaz, exploring CX best practices, latest trends, recommendations for CX leaders, and more.
Episode 01 | Ledi Lapaj - Director Customer Experience at Bank-al-Etihad
April 16
A candid conversation with Ledi Lapaj, diving into insights on how to nurture a customer-centric culture, challenges encountered on the way, recommendations for CX leaders, and more.
About Clootrack
Clootrack is an AI-powered Customer Experience Analytics platform designed to uncover the "WHY" behind customer interactions. By cutting through the noise and providing real-time, actionable consumer insights, the platform empowers brands to make swift, customer-centric decisions.
Brands favor Clootrack for its unparalleled capabilities:
- Delivering qualitative CX insights 7.5X faster
- Reducing customer churn by 35% and saving over 528 hours monthly
- Harnessing patented AI-driven, unsupervised analysis
- Supporting text and voice data in over 55 languages
- Achieving 93%+ accuracy with actionable granularity
- Delivering outcomes than just being a tool
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